Privacy Policy

Last Updated: 20/10/24

At Olapetti.com, your privacy is important to us. We are committed to protecting your personal information and being transparent about how we use it. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website to shop for native Tamil Nadu sweets and snacks.

1. Information We Collect

When you interact with Olapetti.com, we may collect the following types of information:

• Personal Information: Name, email address, phone number, billing/shipping address.
• Payment Information: Processed securely through trusted third-party payment gateways (we do not store your complete card/bank details).
• Account Information: Login credentials, order history, preferences.
• Usage Data: IP address, browser type, device information, cookies, and browsing patterns.

2. How We Use Your Information

We use your data to:

• Process and deliver your orders.
• Provide customer support and resolve issues.
• Send order updates, promotional offers, and newsletters (if you opt-in).
• Improve our website, products, and services.
• Comply with legal obligations and prevent fraudulent transactions.

3. Cookies & Tracking Technologies

Olapetti.com uses cookies to:

• Enhance your shopping experience.
• Remember your preferences and cart items.
• Analyze website performance and improve functionality.

You can manage or disable cookies in your browser settings, but some features of our website may not work properly without them.

4. Sharing of Information

We do not sell or rent your personal data.
We may share information only with:

• Service Providers: Delivery partners, payment processors, IT support.
• Legal Authorities: When required by law or to protect our rights.

All partners are required to follow strict data protection standards.

5. Data Security

We implement industry-standard security measures (SSL encryption, firewalls, restricted access) to safeguard your personal data. However, no online transmission is 100{d416c24cd24d2c914f96cbc4aaa0003c9a3aa8c6ddc86ff6d3fd7e6129ef89ff} secure, and we cannot guarantee absolute security.

6. Your Rights

As a customer, you have the right to:

• Access and update your personal information.
• Request deletion of your data (subject to legal and contractual obligations).
• Opt out of promotional communications at any time.

To exercise your rights, contact us at support@olapetti.com.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, so we encourage you to review their policies separately.

8. Children’s Privacy

Olapetti.com is not directed at individuals under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with the updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please reach out:

📧 support@olapetti.com