Welcome to Olapetti.com. By accessing or using our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before placing an order.
1. General
- These Terms govern the use of Olapetti.com (the “Website”) and the purchase of products listed here.
- By placing an order, you confirm that you are at least 18 years old or have parental consent to use this Website.
2. Products
- Olapetti.com sells native sweets and snacks of Tamil Nadu.
- We take care to display product images and descriptions accurately, but actual products may vary slightly in color, shape, or packaging.
- All products are subject to availability. If an item is unavailable, we will inform you promptly and offer alternatives or a refund.
3. Pricing & Payment
- All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes, unless stated otherwise.
- Payment can be made via secure third-party gateways (UPI, cards, net banking, wallets).
- We do not store your complete payment details.
4. Shipping & Delivery
- We deliver across India to serviceable pin codes.
- Delivery timelines may vary based on your location and product availability.
- Once shipped, tracking details will be shared via email/SMS.
- Delays due to courier services, strikes, weather, or unforeseen circumstances are beyond our control.
5. Returns, Refunds & Cancellations
- Due to the perishable nature of sweets and snacks, we do not accept returns once the product is delivered.
- If a product is damaged, defective, or incorrect, please contact us within 24 hours of delivery with photo proof at support@olapetti.com.
- Refunds, if approved, will be processed to your original payment method within 7–10 business days.
- Cancellation requests are accepted only if the order has not been shipped.
6. Use of Website
- You agree not to misuse the Website, attempt unauthorized access, or engage in fraudulent transactions.
- Content on Olapetti.com (images, text, logos, etc.) is our property and cannot be copied, reproduced, or used without prior consent.
7. Limitation of Liability
- Olapetti.com will not be liable for:
- Minor variations in product appearance or taste (as sweets are handmade).
- Delays or issues caused by third-party delivery partners.
- Any indirect, incidental, or consequential damages arising from use of our Website or products.
8. Governing Law
- These Terms are governed by the laws of India.
- Any disputes will be subject to the jurisdiction of the courts in [Your City/State, e.g., Chennai, Tamil Nadu].
9. Amendments
- We may update these Terms from time to time. The revised version will be effective immediately upon posting on this page.
10. Contact Us
For queries regarding these Terms, please contact:
📧 support@olapetti.com
